Privacy policy

The protection of your privacy and confidentiality is seriously considered on our side. As a visitors to our website are entitled to know how are your personal data handled , and will not accidentally or intentionally be mishandled. 

Our policy complies with the Data Protection Act 2018 (Act) accordingly incorporating the EU General Data Protection Regulation (GDPR).
The law requires us to tell you about your rights and our obligations to you in regards to the processing and control of your personal data. 
We do not share, or sell, or disclose to a third party, any information collected through our website.

We may use your information to:
fulfill your order
verify your identity for security purposes
sell products to you
provide you with our services
provide you with suggestions and advice on products, services and how to obtain the most from using our website

Information we process with your consent

Wherever possible, we aim to obtain your explicit consent to process this information, for example, by asking you to agree to our use of cookies.

You may withdraw your consent at any time by instructing us at info@circlevivendi.com However, if you do so, you may not be able to use our website or our services further.

We would keep your record for the proper and necessary administration of our business and keeping correspondence and future shipping to you.

Information we process because we have a legal obligation. Sometimes, we must process your information in order to comply with a statutory obligation.

Your complaints regarding content on our website

Information relating to your method of payment for order fulfillment.
At the point of payment, you are transferred to a secure page on the website of  PayPal or some other reputable payment service provider. That page may be branded to look like a page on our website, but it is not controlled by us.

Our website uses cookies. They are placed by software that operates on our servers, and by software operated by third parties whose services we use. When you first visit our website, we ask you whether you wish us to use cookies. If you choose not to accept them, we shall not use them for your visit except to record that you have not consented to their use for any other purpose and you will not be able to use all the functionality of our website.

We do not disclose your personal information to any third party.

To assist in combating fraud, we share information with credit reference agencies, so far as it relates to clients or customers who instruct their credit card issuer to cancel payment to us without having first provided an acceptable reason to us and given us the opportunity to refund their money.

Data may be processed outside the European Union. Our website is hosted in Europe.
Accordingly data obtained within Ireland or any other country could be processed outside the European Union.

You may review or update personally identifiable information that we hold about you, by signing in to your account on our website.
To obtain a copy of any information that is not provided on our website you may send us a request at info@circlevivendi.com
After receiving the request, we will tell you when we expect to provide you with the information, and whether we require any fee for providing it to you.

If you wish us to remove personally identifiable information from our website, you may contact us at info@circlevivendi.com , but this could lead to limited service.

When we receive any request to access, edit or delete personal identifiable information we shall first take reasonable steps to verify your identity before granting you access or otherwise taking any action. This is important to safeguard your information.